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The Virtual Reference Librarian

The Virtual Reference Librarian

The Virtual Reference Librarian's Handbook.cAnne Grodzins Lipow
The Virtual Reference Librarian's Handbook
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Author: Anne Grodzins Lipow
Number of Pages: 150 pages
Published Date: 01 Apr 2003
Publisher: Neal-Schuman Publishers Inc
Publication Country: New York, United States
Language: English
Type: PDF
ISBN: 9781555704452
File size: 43 Mb
Download Link: The Virtual Reference Librarian's Handbook
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This guide aims to help users rethink reference policies and workflow and learn new communication skills. It helps users learn: how to handle reference dialogues in the virtual world; how to revise traditional reference policies and procedures; how to redesign the library's organization structure; and how to customize your virtual reference service. Tips are also included for designing a dynamic virtual reference desk, considerations for planning work space, pre-scripted messages, and other library models that can make your day-to-day work faster and easier. The accompanying CD-ROM contains bookmarks to all Websites mentioned as well as Word files for forms, checklists and exercises that you can customize for your library's needs.

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